Memberships / FAQ



Memberships / FAQ

FAQs About Membership

Do you want to keep that golden glow all year long?
Do you want to tan in the absolute best equipment at the best prices?
Do you enjoy the convenience of automatic, hassle free payments?
Do you want exclusive discounts and offers, available only to our VIP clients?
If you answered YES to any of these, then a South Beach VIP Membership is right for you.
With memberships as low as $18.88 a month, our VIP Memberships are the most cost effective payment option we offer. Even those clients who only tan once or twice per week save significantly by becoming a VIP Member over any other package option we offer.
VIP Memberships also come with a host of other perks. VIP members enjoy year round discounts on lotion products as well as discounts on upgrades to higher level equipment. VIP Members also get regular discounts and coupons not offered to anyone else.
Absolutely. All of our stores on linked together on one network so your VIP membership will show up at any location. Tanning at South Beach Tanning Company is all about convenience so feel free to enjoy any of our services at any of our locations.
Changing your billing information is simple. Just stop in any of our many locations and a member of our South Beach Staff will provide you with a Membership Modification Form. With this form, you can upgrade or downgrade your membership, freeze or unfreeze, or simply change your credit card information.

For your protection, changes to your billing information cannot be made over the phone.

Whether you are leaving town for a few months or just need a break from tanning, freezing your account is easy. Simply stop in any of our many locations and speak to a member of our South Beach Staff about freezing your account. Accounts can be frozen in one month increments up to 3 months. While your account is frozen a small $5 fee will continue to be applied to your account. When you reactivate your account, all prior freeze fees will be added back to your account to use towards upgrades.

When you freeze your account, there is no enrollment fee to pay when you decide its time to start tanning again.

If you have been unsatisfied with your membership or our services for any reason, please give us the opportunity to make things right. Please speak with a member of our South Beach Management team or call our corporate office. We can’t fix it if we don’t know its broken, so we certainly welcome any and all feedback, both the good and the bad.

Cancelling your membership is an easy process. All of our memberships come with our No Contract! No Commitment! guarantee. Simply stop in any South Beach location and fill out a Membership Cancellation Form. You will be given a receipt showing when you cancelled, when your last monthly payment will be charged and the final day your membership will remain active and you will be able to tan. Please remember we do need a 30 day notice to cancel your recurring payments.

Rather than cancelling, many of our clients choose to freeze their accounts. When you freeze your account, there is no enrollment fee to pay when you decide its time to start tanning again. A small $5. monthly fee will continue to be applied to your account and when you reactivate your account, all prior freeze fees will be added back to your account to use towards upgrades.

All of our memberships come with our No Contract! No Commitment! Guarantee. All we require is a 30 day notice to cancel your membership for the follow-ing month. Simply stop in any location and fill out a Cancellation form.

You will be given a receipt showing when you cancelled, when your last monthly payment will be and when is the last day you can continue to tan.

Rather than cancelling, most of our clients choose to freeze their accounts. When you freeze your account, there is no enrollment fee to pay when you decide its time to start tanning again.

A small $5 maintenance fee will continue to be applied to your account and when you reactivate your account, all prior freeze fees will be added back to your account to use towards upgrades.

For your protection, as well as ours, changes to memberships cannot be made via the phone. The only way to give you a receipt showing your cancellation is to simply have you drop into any location and fill out a cancellation request form. Please remember we do need a 30 day notice to cancel your recurring payments.

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