SBTC FAQS

Do you want to keep that golden glow all year long? Do you want to tan in the absolute best equipment at the best prices? Do you enjoy the convenience of automatic, hassle-free payments? Do you want exclusive discounts and offers, available only to our VIP clients? If you answered YES to any of these, then a South Beach VIP Membership is right for you.

Our VIP Memberships are the most cost-effective payment option we offer. Even those clients who only tan once or twice per week save significantly by becoming a VIP Member over any other package option we offer. VIP Memberships also come with a host of other perks. VIP members enjoy year round discounts on lotion products as well as discounts on upgrades to higher level equipment. VIP Members also get regular discounts and coupons not offered to anyone else.

Absolutely. All of our salons are linked together on one network so your VIP membership will show up at any location. Tanning at South Beach Tanning Company is all about convenience so feel free to enjoy any of our services at any of our locations.

Changing your billing information is simple. Just stop into any of our locations and a tanning expert of our South Beach Team will provide you with a Membership Modification Form. With this form, you can upgrade or downgrade your membership, freeze or unfreeze, or simply change your credit card information. For your protection, changes to your billing information cannot be made over the phone.

For your protection, as well as ours, changes to memberships cannot be made via the phone. The only way to give you a receipt showing your cancellation is to simply have you drop into any location and fill out a cancellation request form.

Of course! Memberships can decline for many reasons. When these situations occur, South Beach Tanning Company will send you an email notifying you of your balance. There will be a link within the email for you to follow to pay the balance along with updating your payment information.

All of our high-end indoor tanning lotions contain ingredients that are called biosaccharides. Biosaccharides are antibacterial ingredients designed to help diminish the after-tan smell that can occur when you are done tanning. When you use one of our high-end lotions, you will smell like the tanning lotion and not the after-tan smell. Keep in mind, outdoor tanning lotion as well as cheap drugstore lotion do not contain biosaccarides.

Absolutely! South Beach Tanning Company carries several products that are pure accelerators. Pure accelerators are formulated with amino acids, melanin peptides, and high-end skincare ingredients. Accelerators help super hydrate your skin and boost melanin production. Pure accelerators will help your skin to absorb increased amounts of UV light and tan you the most naturally. These lotions will help you get the most out of the tanning session you just purchased!

Absolutely! While South Beach Tanning Company carries one of the largest selections of lotions in the industry, it is nearly impossible to carry all of them. Just ask any member of our South Beach Staff and they will gladly place a special order for the exact lotion you want.

Keep in mind, all our lotions are specially formulated and engineered specifically for the indoor tanning industry by companies that spend millions of dollars annually on research. All our product lines contain high end ingredients that include active vitamins, minerals and nutrients to keep the skin as healthy and moisturized as possible, thus maximizing your tanning potential. Cheap, store brands do not contain these ingredients. In fact, many “drugstore” lotions actually contain alcohol and mineral oil in them, which will dry the skin, strip your tan, and hinder the tanning process.

No! All of our South Beach Tanning Company locations are very large, often 2 or 3 times the size of your ordinary salon. Each level of tanning contains multiple tanning units so no appointment is ever necessary. In fact, since we don’t take appointments we are able to get clients into their rooms much quicker, so wait time in rarely as issue.

The most important reason for using a tanning lotion is that it replaces the depleted moisture that you lose during the tanning process. Dry skin reflects UV light, so if you are not using an indoor tanning lotion, you can be wasting up to 60% of your tanning session.

Each of our tanning units are in their own private room, where you can choose to wear, or not wear, whatever you feel most comfortable in.

• This depends on your skin type. Any tanning expert of our trained South Beach Team will go over your skin type with you and determine the best amount of time you should start off with.
• The ‘Golden Rule’ of smart tanning is to never overexpose! Start low and work your way up!
• Our tanning experts will start gradually increasing your exposure time until you reach the maximum time for that particular unit.

You will see some color after your first session. After about 3 or 4 sessions, you will see you are on your way to building your base tan.

Once you have achieved your desired tan maintaining it becomes relatively easy. Depending on the equipment you choose to use will vary the frequency you need to tan in order to maintain your new tan. In our Silver equipment we generally recommend 2 to 3 times per week. In our Gold equipment it drops down to 1 or 2 visits a week. If high pressure is your thing, 2 or 3 times a month is all that is needed to maintain your golden-brown tan.

• There is considerable research going on in the research of the benefits of UV exposure. It is a known fact that UV light is the main source of vitamin D for humans. Vitamin D is necessary for good health, bone formation and repair, and for the absorption of calcium in the body.
• There are also numerous other reasons, both physical and psychological, why exposure to ultraviolet light may be desirable.

As with anything you do, moderation is the key to ensuring a tan without burning. Any member of our Smart Tan certified team will evaluate your skin type upon your first visit. Based on your skin appearance and answers to a few simple questions, our team will provide you with the best exposure time to get you started. As you continue to tan, you will be able to slowly increase your session times, taking you each time closer to the desired tan you are looking to achieve.

Absolutely!! All of our memberships and sessions are useable at any location you desire. In fact, all of our locations are networked together, so just give your last name and your account will automatically be pulled up, regardless of what store you are at.

UV exposure from the tanning equipment can not affect any tissue below the surface layer of the skin. The main concern with pregnant women is the extra heat involved with tanning. For this reason, we do advise you consult with your medical doctor before continuing with any tanning regimen. Keep in mind we can freeze or hold your memberships or sessions until after the birth of your baby. We also recommend using the UV Free VersaPro if you are pregnant as there is no heat involved.

• Your kids are more than welcome to sit in the lobby and wait for you. They must be of an age that they are able to watch out for themselves. While our team will do their best to keep an eye on them, they are working so it cannot be the responsibility of them or of South Beach Tanning Company for the safety of your children. If your children are too young to sit quietly on their own, we would recommend bringing a friend along who can watch them.
• As for bringing your children in the room, the FDA strictly prohibits this. It is not good for the eyes of young children to be exposed to ultraviolet light.

There is no reason why you cannot wear your contact lenses while you tan. If you find the heat generated by the tanning bed is causing drying and discomfort, you may wish to remove them on your next visit.

Simple! Make sure we have an updated and correct mailing address for you in our computer system and make sure we have a valid email. We mail great specials periodically through-out the year and we send out email only coupons usually once a month. You don’t want to miss out on these great deals.

• At South Beach Tanning Company, cleanliness of our equipment and facility is our top priority. Each member of our South Beach team receives ongoing training and reviews as to our cleaning system. After every tanning session, the equipment is cleaned by a member of our team with only an FDA approved cleaning solution. This solution is the strongest cleaning solution on the market. The solution is tested periodically throughout the day to ensure its proper sanitizing properties are present. Further, we are regulated by the State Health Department and must follow their rigorous guidelines as it pertains to cleanliness.
• If at any time you feel there may be a problem with your bed, any member of our South Beach Team will be happy to go over our cleaning procedures with you and clean your bed again.

While we will gladly try to set you up on a program to see if we can develop a tan for you from use of the beds; however, in most cases, if you cannot achieve any kind of tan from the sun, it is unlikely you will be able to from the use of a tanning bed. If this is the case we would recommend the use of our UV-Free VersaPro.